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Privacy Policy

Welcome to Vieuxport Virtual (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our coworking services, website, or community.

Our space is located at 194 Rue Saint-Paul Ouest, Montreal, Quebec, Canada, in the historic Old Montreal district.

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1. Information We Collect

We collect personal information to provide and improve our services. This may include:

Contact Details: Your name, email address, phone number, and mailing address.

Business Information: Company name, role, and professional details for membership and networking purposes.

Payment Details: Payment method and billing information (processed securely by third-party providers).

Usage Data: Access records, room bookings, Wi-Fi usage, and participation in events or programs.

Website & Digital Data: IP address, browser type, cookies, and usage analytics from our website.

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2. How We Use Your Information

We use your personal information to:

Provide coworking space services, virtual office solutions, and meeting facilities.

Manage memberships, billing, and account administration.

Communicate important updates, promotions, and service notices.

Ensure safety, security, and access control within our premises and digital platforms.

Improve and personalize our services and customer experience.

Comply with legal and regulatory obligations.

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3. Sharing Your Information

We do not sell or rent your personal information. We may share it in limited circumstances:

Service Providers: With trusted third parties who assist with payment processing, IT services, communications, or security.

Legal Requirements: If required by law, court order, or government authority.

Business Transfers: In the event of a merger, acquisition, or corporate restructuring.

All third parties are required to safeguard your data and use it only for the purposes we specify.

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4. Data Security

We use appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your data.

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5. Data Retention

We retain your information only as long as necessary to provide our services, meet legal requirements, or resolve disputes. Once no longer needed, we securely delete or anonymize your data.

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6. Your Rights

As a resident of Quebec and Canada, you have the right to:

Access and request a copy of your personal data.

Request corrections to inaccurate or outdated information.

Withdraw consent for marketing communications.

Request deletion of your data, subject to legal or contractual obligations.

To exercise these rights, please contact us using the information below.

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7. Cookies and Tracking

Our website may use cookies and analytics tools to improve performance and user experience. You can manage or disable cookies through your browser settings, though this may affect site functionality.

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8. Third-Party Links

Our website or communications may include links to external websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

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9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after updates constitutes acceptance of the revised policy.

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10. Contact Us

If you have questions about this Privacy Policy, your data, or wish to exercise your rights, please contact us:

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